Privacy Policy

Information We Collect

• Account & Identity: Email, username, hashed credentials, and basic account metadata.
• Profile & Media: Gender and preferences, location city/state, profile text, photos, and privacy flags you choose to set.
• Usage & Activity: Likes, passes, matches, messages, follows, visits, and impact-score events used to power features and prevent abuse.
• Device & Log: IP address, device/browser info, diagnostics, and crash logs to maintain reliability and security.
• Location: City/state you provide and optional approximate coordinates for discovery, distance filters, and safety features.
• Communications: Support messages, email preferences, and notification settings.

How We Use Information

• Provide & Improve the Service: Account management, profile discovery, matching, messaging, and feed features.
• Personalize: Show relevant profiles and content based on your settings and preferences.
• Safety & Moderation: Detect spam and abuse, investigate reports, and enforce our Community Guidelines.
• Communicate: Send transactional updates (e.g., matches, messages) and optional newsletters you opt into.
• Legal & Compliance: Comply with applicable laws, protect our users and our platform.

How We Share Information

• Service Providers: Cloud hosting, analytics, email delivery, and security providers under contract.
• Safety & Legal: To address violations, protect rights, or respond to lawful requests.
• Business Transfers: In connection with a merger, acquisition, or asset sale, subject to this policy.
• With Your Direction: When you choose to share content or connect off‑platform.

We do not sell your personal information.

Your Choices & Controls

• Profile & Visibility: Edit profile fields, media, and privacy options at any time.
• Notifications: Manage email preferences in Settings (e.g., messages, follows, newsletters).
• Access, Delete, or Correct: Contact us to request a copy, correction, or deletion of your data, subject to legal obligations.
• Blocking & Reporting: Use in‑app tools to block accounts and report concerns.

Cookies & Tracking

We use cookies and similar technologies to keep you signed in, remember preferences, and analyze usage (e.g., performance and error metrics). You can control cookies in your browser settings; some features may not work properly if disabled.

Security & Data Retention

• Security: We implement administrative, technical, and organizational measures to protect data. No method of transmission or storage is 100% secure.
• Retention: We keep data only as long as needed for the purposes described, to provide the Service, or as required by law. We may retain limited records for safety and fraud prevention.

International Users

Your information may be transferred to and processed in countries other than your own. Where required, we apply appropriate safeguards (e.g., contractual clauses) to protect your data.

Children’s Privacy

ChoozIM is for adults 18+ only. We do not knowingly collect personal information from anyone under 18. If you believe a minor is using the Service, please report it immediately.

Changes & Contact

• We may update this policy from time to time. Material changes will be posted here with an updated effective date.
• If you continue using the Service after changes take effect, you consent to the updated policy.
• Questions or requests: support@choozim.com